Australian airline Qantas Airways has agreed to pay A$105 million (about $74 million) to settle a class action lawsuit brought by passengers who said they should have received cash refunds for cancelled flights during the COVID-19 pandemic. The legal action, filed on behalf of customers whose flights were cancelled between 2020 and 2022, alleged that…
Australia’s national carrier, Qantas, has been hit with a record A$90m (£43m; $59m) penalty after a court ruled the airline illegally dismissed more than 1,800 ground staff during the Covid-19 pandemic. The fine, the largest ever imposed under Australia’s workplace laws, follows years of legal disputes after the airline outsourced its ground handling operations in…
Australian airline Qantas has confirmed a cyberattack on a third-party customer service platform that may have compromised the personal information of up to six million individuals. The breach was detected on June 30, when the airline observed unusual activity on a system used by its contact centre to manage customer data. The exposed information includes…
Qantas, Australia’s largest airline, has reached a settlement in a legal case brought by the Australian Competition and Consumer Commission (ACCC), agreeing to pay a penalty of A$100 million ($66.1 million) over accusations of selling tickets for flights it had already cancelled, a practice dubbed “ghost flights.” In addition to the penalty, Qantas will introduce…
