Zenith Bank

Zenith Bank Applauds Customers as New Tech Infrastructure Unveiled

Zenith Bank Plc has completed a major technology upgrade, positioning itself with the top infrastructure in the banking industry to enhance customer experience and service delivery. This upgrade marks a significant step in the bank’s commitment to providing innovative, efficient, and secure services.

In an announcement on Wednesday, Group Managing Director/CEO Dame Dr. Adaora Umeoji, OON, expressed appreciation for customers’ patience and understanding during the transition. Addressing customers in a social media post, Umeoji emphasized the bank’s dedication to meeting customer needs and apologized for any disruptions encountered during the upgrade.

“We undertook this upgrade to ensure we can offer our customers the best possible service,” Umeoji noted. “On behalf of the Board, Management, and Staff of Zenith Bank Plc, I extend heartfelt thanks for your support and trust during our IT migration to a stronger, more resilient system.”

She assured customers that the upgrade is designed to deliver seamless service across all touchpoints and pledged that the bank will continue to innovate, creating efficient, value-added solutions tailored to meet diverse banking needs.

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